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FAQ

Frequent asked question of uhaveshop

FAQ

Q: How long will it take to receive my order?

A:

Shipping times may vary depending on your location and the shipping method selected at checkout. Typically, orders are processed and shipped within 3 business days. Once shipped, you will receive a tracking number to monitor the status of your delivery. Usually shipping time will be 7-15 working days depends on the different shipping method.

Q: How do I place an order?

A:

To place an order, simply browse our website and add the desired items to your cart. Proceed to checkout, enter your shipping and payment information, and confirm your order. You will receive an email confirmation once your order is successfully placed.


Q: How can I track my order?

A:

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery online.

Q: Can I cancel or modify my order after it has been placed?

A:

We strive to process orders quickly, so please contact our customer support team as soon as possible if you need to cancel or modify your order. Once an order has been shipped, it cannot be canceled or modified.

Q: Do you offer wholesale or bulk purchasing options?

A:

Yes, we offer wholesale and bulk purchasing options for businesses and retailers. Please contact our sales team at sales@szaosotech.com for more information and pricing.

Q: What payment methods do you accept?

A:

We accept various payment methods, including credit/debit cards (Visa, Mastercard, American Express), PayPal, and other secure payment gateways. Choose the option that is most convenient for you during checkout.

Q: What is your return policy?

A:

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, you may return the item(s) within 7 days of receipt for a refund or exchange. Please refer to our Returns & Exchanges policy for detailed instructions.